Session 2 originally recorded on February 14, 2024
Presenter: Melinda Marasch, LCSW
Program Description: Increasing attacks against healthcare workers in recent years prompted The Joint Commission to revise their workplace violence prevention standards in 2022. De-escalation training is critical to support the health and safety of both patients and staff during escalating situations.
Building on MATEC-WI’s May 2023 program “Healing (Trauma) Informed De-Escalation: Approaches to Difficult Situations in HIV Care” (linked above), this two-part series provided participants with practical knowledge and skills in identifying and responding to escalating situations in healthcare settings, including HIV care. Follow along in both sessions to practice approaches to de-escalation and recovery from various types of incidents and to plan for integrating these approaches into your daily practice.
Series Learning Objectives
- Recognize the Stress Model of Crisis
- Identify the Verbal Escalation Continuum
- Manage personal responses to the escalation of others
- Identify 3 approaches to de-escalate situations
- Practice approaches to de-escalate situations within HIV and other healthcare scenarios
- Identify 3 approaches to recover after an incident
- Plan to integrate information and/or approaches into practice in healthcare, including HIV care
Melinda Marasch, LCSW, from Aspire Training & Consulting, has experience at an executive level providing support, expertise and guidance in equity, diversity and inclusion. Her expertise includes helping non-therapist direct care workers in providing efficient, effective, therapeutic care for participants. Melinda has experience in residential, school and outpatient care, within healthcare, public, and community-based organizations. Melinda is a member of the international Motivational Interviewing Network of Trainers (MINT), and has presented numerous trainings across the U.S. on therapeutic approaches such as Cultural Humility, Motivational Interviewing, Trauma Informed Care, Self-Care, Change Management, Mental Health Issues, and De-Escalation.
Register to receive recording link: https://matec.caspio.com/dp/BA50700090280c9da9194a3daf9c?ER_ID=41255